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Conflict Management: A DiSC Based Approach
Utilizes the DiSC Model
Program Length: 4-4-1/2 hours
e-brochure
How do you reduce tension, resolve challenges and improve productivity between co-workers?
By helping employees discover non-threatening, respectful ways to communicate preferences and discuss differences.
Conflict can tear a team apart, so it is crucial that problems be resolved before they take over a group. idXready™: Conflict Management: A DiSC®-Based Approach is a straightforward program that helps people develop the understanding and self-awareness necessary to resolve interpersonal conflict. In addition to helping people learn how to work through conflict on an individual basis, the program offers a strong foundation for resolving issues within an entire team. The program builds important skills that are necessary for effective communication and teamwork.
In Conflict Management , participants will:
- Recognize their unique preferences and behaviors when working on a team
- Learn what their behaviors may look like when under stress and in conflict.
- Learn a model for understanding how people of diverse styles react differently to conflict
- Understand how their own and others' behaviors may be interpreted in different ways
- Discover a non-threatening way to communicate preferences and discuss differences
- Create an action plan for dealing with conflict situations by exploring effective methods for coping with conflict in the workplace
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By incorporating validated research-based assessment data, Reducing Team conflict personalizes the learning experience fore each individual. Participants discover their natural response to conflict and learn how others may interpret behavior differently.
Rich video content and a wide range and a wide range of individual and group activities generate opportunities for participants to explore ways to communicate preferences and deal with differences, resulting in the creation of well-balanced, high functioning teams that can deal effectively with conflict.
Participants walk away with the skills, knowledge, and tools they need to deal with conflict, resulting in stronger, more productive teams, higher employee satisfaction and less turn over. |